Features

Design

Create your distinct digital brand. Powerful visual merchandising features to help present your products effectively for the digital medium.

Unrestricted Customization

Change any part of your site – including design and functionality – without any license fees or proprietary code. Open Source Software with freedom to modify and distribute you get a true ‘No Vendor Lock-in’ solution.

Premium Theme

Designed to Sell. Our professionally designed high performance themes are highly customizable and user-friendly. With SEO best practices implemented in themes, and each page audited for performance, our themes help you acquire more organic traffic and improve conversion rates.

Product Ratings & Reviews

Show customer feedback directly on the product page to build trust and credibility. With feedback moderation, and ‘Verified Purchase’ in place – shop managers can easily keep product information updated and accurate.

Catalog

Unlimited everything! No limits on products, attributes, content, or transactions to slow you down. No hidden transaction charges and no tax on your success.

Unlimited Everything

Unlimited products. Unlimited customers. Unlimited orders. Unlimited images. Grow your business to its full potential with a solution that helps you grow.

Categories, Tags and Attributes

Unlimited and user editable categories, tags and attributes helps your site visitors easily find the product they are looking for. These taxonomy features also improve your SEO scores by ranking your related products and content closer to the search queries.

Sort, Filter & Compare products

Let your site visitor easily sort or filter products by popularity, newness, rating, price, availability or attribute to find the right product for their need. Allowing site visitors to compare products before purchase helps avoid incorrect orders.

Export / Import Product Information

Easily add or update product information by importing excel worksheet. Export product data at a click of button to share with other business systems. Keep backups in readable CSV formats, or for easily migrating to other solution – no vendor lock-in of your own data.

Point of Sale

Customize a checkout process that your site needs – conditional options for pricing, customer relations, fraud propensity, shipping and payments.

Cross-Sell

Cross-sell products related to those in checkout cart to increase your overall average order value. Recommending related products based on past purchase behaviors help increase brand loyalty.

Accounts & Guest Checkout

Let your site visitors register an account using a social media profile such as Facebook or Google id. Enable guest checkout for a one-off purchase or for visitors new to your brand.

Payments

Global payment gateways included by default, and an active marketplace of official plugins to extends your payment integration at a click of button.

Wallet Payments

Enable latest payment options such as wallet payments (such as Apple Pay, Samsung Pay) and other emerging solutions like Faster Payment System (FPS) being adopted by Hong Kong consumers.

Leading Payment Solutions

With leading payment solutions such as PayPal and Stripe you can except payments from all over the world. Accept Cards, Bank Ins, Cash on Delivery and newer payment solutions such as wallets, stored values, and like.

Shipping

Probably the first e-commerce solution with Hong Kong specific customization such as Hong Kong Address Validation, remote area surcharge using shipping zones, and locker deliveries.

Shipping Rates

Flat rates or rate by distance and weight; additional charges by product shipping classes such as heavy, fragile, or high value. Real-time integration with carriers’ rate calculation APIs to offer accurate shipping rates at checkout.

Shipping Options

Give your site visitors a choice of shipping carriers, locker delivery or picking up from store. Add delivery costs for remote area surcharges; and restrict delivery to un-serviced addresses. Rank shipping options by speed or cost for your customers to select their preference.

Orders

Fulfill orders efficiently – create picking & packing lists, include documentation required for destination country customs clearance, and keep a track of order status at all times.

Fulfillment

Add customer notes, or store notes. Generate picking & packing lists. Keep order status updated at all time, and automatically process status and notification as you fulfill orders.

Manage Inventory

Track inventory at SKU level, get Low Stock notifications, automatically disable ordering of out-of-stock products, and more. Setup pre-ordering and back-ordering for popular products.

Tax & Customs

Charge tax in compliance with local regulations at destination. Create customs documentation as per Hong Kong Post guidelines for easy posting and timely clearance at destination.

Store

Manage your store – not IT. Easy to manage e-commerce solution trusted by sites big and small – running their day to day operations without any technical staff.

Integrate with ERP

Integrate with your existing ERP for a seamless operations – update your accounting system of all your store transactions. Have a clear view of your cash flow and business health.

Easy Setup

Set currency, language, dimensions, payment & shipping details as per your requirement. Maintain multiple sites targeting customers from different countries or speaking different languages through a unified network wide administration interface.

Marketing

Acquire, grow and retain with a multi channel marketing approach across web, email, social media, and events. Run campaigns for product launch, customer retention, and more.

Social Media

Integrate with Facebook, and Instagram to post your product information on your business pages at a click of button. Let your fans post their raving reviews about your products on their own timelines.

Multi Channel

Turn your WooCommerce store into a central hub connecting to your store on other channels – such as that on Facebook or on marketplaces such as Amazon.

Customers

Treat your customers well – know their behavior and their preferences. Keep them updated about their order status, and help them reorder their favorite products.

Privacy

GDPR compliant site allowing your visitors in full control of their information on your site. Easy export, download and removal of customer information; and cookie notices for worldwide compliance.

Product types

Physical goods, digital downloads, services & reservations, simple or variations – support for any type of merchandise that you could imagine. Advance product types include affiliate, configurable, and kitting (or assembly) products.

Notifications

Keep your customers informed about the status of their orders at all time. Reminder them of abandoned carts; and of promotions of relevance to them.

Analytics

Powerful web analytics integration with Google Analytics Enhanced E-Commerce. Go beyond web analytics – integrating insights from other channels such as email and social media.

Reports & Dashboard

Real-time sales and order dashboard for at-a-glance view of your business. Daily sales, refunds, coupons, orders, and products report to keep you updated of your business.

Integrated with Google Analytics

Enhanced E-Commerce integration with Google Analytics to give you in-depth insight into all aspects of your e-commerce site.

Site

High performance, standards compliant e-commerce site optimized for SEO and built on a platform that powers nearly a third of top 1 million websites.

Built with WordPress

Built with the same powerful Content Management System that powers a third of top 1 million websites. With its largest marketplace, it is easy to extend the functionality or change the design of your site at a click of button.

Hosting

Customized infrastructure specifically optimized for WordPress and WooCommerce, and with Managed Services to manage your business critical online store meeting demanding SLAs.

Performance

Seriously fast e-commerce sites with page load times of 2 seconds reported on WebPageTest. Includes CDN & Caching.

Security

Secured hosting with SSL (TLS) certificates and Web Application Firewall (WAF).